Privacy Policy

ReteMobile Italia S.r.l. ("we," "us," or "our") is committed to protecting the privacy and personal data of users of our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect
We collect personal data that you voluntarily provide when using our site or services, including but not limited to your name, contact details, and any information necessary to deliver our telecommunications and mobile internet services. Additionally, we may automatically collect technical data such as IP addresses, device information, browser type, and usage patterns to enhance our service delivery and optimize network performance.

Use of Personal Data
Your personal data is processed solely for legitimate business purposes related to the services we offer, including mobile internet coverage planning, network infrastructure deployment, wireless signal optimization, customer support, and coverage analytics. This includes communicating with you regarding your service requests and improving the quality and reliability of our network.

Legal Basis for Processing
We process your data based on your consent, our legitimate interest in providing, maintaining, and improving our services, and when necessary to fulfill contractual obligations or comply with legal requirements.

Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. Your data may be shared with trusted service providers, subcontractors, or regulatory authorities strictly as necessary to perform our services or comply with legal obligations. All partners are required to maintain the confidentiality and security of your data in accordance with applicable laws.

Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When data is no longer needed, it will be securely deleted or anonymized.

Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address emerging threats.

Your Rights Under GDPR
You have the right to:
- Access and obtain a copy of your personal data held by us.
- Request correction or rectification of inaccurate or incomplete data.
- Erase your data when it is no longer necessary for the purposes collected or if you withdraw consent.
- Restrict or object to the processing of your data under certain circumstances.
- Request data portability where applicable.
- Withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
- Lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us via our registered office address.

Cookies and Tracking
Our online platform may use cookies and similar tracking technologies to improve user experience and analyze site traffic. You may manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain functionalities of the site.

International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to maintain the protection of your information in accordance with GDPR requirements.

Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our data processing practices. We encourage you to review this policy regularly for any updates.

Contact Information
For questions or requests regarding this Privacy Policy or your personal data, please contact:

ReteMobile Italia S.r.l.
48 Via Nazionale, 3rd Floor
Rome, Lazio, 00184
Italy

We are committed to protecting your privacy and ensuring transparent communication about how your data is handled. Thank you for trusting us with your information.